FAQ

Can I Use My Heat Pump in Sub-Freezing Temperatures?

Even in sub-freezing weather, there is still heat in the air. Heat pumps extract this heat and transfer it indoors.

Modern models, especially those with inverter technology or dual-stage compressors, perform well even in temperatures as low as -13°F (-25°C).

If your heat pump struggles to maintain a comfortable temperature, consider sealing drafts and improving insulation. Using supplemental heating during extreme cold snaps. Ensuring the system is appropriately sized for your home. Avoid frequent thermostat changes, which can force the system to rely on the less efficient auxiliary heat.

Frost Build-Up on the Outdoor Unit
Heat pumps have a defrost cycle to melt ice on the outdoor coil. This ensures optimal operation. If frost persists, it may indicate an issue that requires professional inspection.

The unit struggles to heat your home.
Persistent frost on the outdoor unit.
Odd noises or frequent defrost cycles.

If you notice any of the above mentioned, or would like to get an advice on upgrading to a cold-climate heat pump or optimizing your current system then contact our HVAC specialists!
Call 702-935-0777

What Are the Best Thermostat Settings for Winter?

When You’re Home

Set the thermostat to 68°F (20°C) for optimal comfort and energy efficiency. This strikes a good balance between staying warm and saving on heating costs.

When You’re Away or Sleeping

Lower the thermostat to 60–62°F (15–17°C). This reduces energy use without risking frozen pipes or excessive coldness.

For Homes With Heat Pumps

Avoid drastic temperature changes as they force the system to use the less efficient auxiliary heat. Stick to consistent settings, ideally around 67–68°F.

If You Have Radiant Heating

These systems take longer to adjust, so it's better to maintain a steady temperature around 68°F to 70°F instead of frequent adjustments.

Using a Programmable or Smart Thermostat

Invest in a programmable or smart thermostat to simplify temperature adjustments.

Create a Heating Schedule:
- Morning (6–8 AM): 68°F
- Daytime (8 AM–5 PM): 60–62°F if no one is home
- Evening (5–10 PM): 68°F
- Overnight (10 PM–6 AM): 60–62°F
Smart Features:
Many smart thermostats learn your habits and can automatically adjust temperatures to balance comfort and savings. They also let you control settings remotely.

How to install central air conditioning in Las Vegas?

Just call us - our trained & experienced proffesionals will do everything for you.

Why would air conditioner stop working?

Many problems with your air conditioner will require a professional technician to repair the issue. It is important to note that many common problems with air conditioners can be caused by inadequate maintenance. To help avoid any future issues, we recommend that you get set up on an annual maintenance plan for your heating and cooling systems. Please visit our membership page or contact us today!

Do You Accept Credit Cards or Financing Options?

Yes, we do.

Will You Honor My Current Warranty?

yes we will!

Will You Install the Thermostat I Bought at Home Depot, Lowe's, or Another Source?

As a policy, we only install equipment and accessories we have our hands on from the beginning. However, some locations are are authorized dealers for various products. Depending on the make and model, we will install these units but do not warranty products that we do not furnish. We instituted this policy this as a safety precaution for you, and an effort to prolong the longevity of your system. By taking other products from other companies and attempting to cobble a solution together, our ability to maintain the quality of work we hold ourselves to would be greatly diminished.